It’s been said that Curiosity Killed the Cat. Maybe, but that was so last century. Curiosity, is now what’s going to save your skin (and your business). I know I’m not the only person who thinks that curiosity is probably one of the most overlooked and under appreciated qualities in the business world. Having a…
Remember Voltron? When I was a kid I used to love that cartoon. You’d think that with those bad-ass robot lions the universe would be safe. But you’d be wrong. Because every episode some bad guy came along that couldn’t be defeated by the lions alone, not matter what they did. The same thing happened…
I saw this great TED talk by Clay Shirky recently about how we’re starting to have a cognitive surplus in the world and shifting from a society based on consumption to one that is starting to be about creation, production and sharing. According to Shirky, the earth has about 1 trillion hours of downtime per…
Internet companies can be tricky things and don’t exactly have the best track record for customer service (ever tried to get a Facebook problem solved by contacting someone AT Facebook?). We get it. You’re digital. You’re web based. But it’s not an excuse to wall yourself off from your customers. Case in point. Over the…
Today I’m continuing my chat with Erika Napoletano of Redhead Writing. Now we’re really talking business… Part III covers owning your brand as well as the agency / client relationship. She has some great advice for how to work with agencies and how build a great long-term relationship with clients. If you missed Parts I…
I recently had the pleasure of getting to speak with Erika Napoletano – better known online as Redhead Writing. I first started reading her work about a year ago through the re-tweets of some people I followed on Twitter and found her writing style as well as her sense of humor to be both smart…
I had a great time meeting new folks and re-connecting with friends at the first Utica Tweet Up held over the weekend at the Hotel Utica. I wish I could have stayed longer (had to play an acoustic gig that night at The Devereux) but am looking forward to the next one. Here are some…
In addition to geeking-out, I also play a fair amount of music. Besides my solo work, I’ve been playing with a couple of local rock outfits. This Saturday, one of those groups – MODUS – will be doing a show at The Electric Co in Utica. We thought we’d try to take a different approach…